At go123, protecting your personal information is a responsibility we take seriously. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have as a registered player in the Philippines. By using our platform at go123.onl, you agree to the practices described here. If you have questions about any section, our FAQ page is a good starting point.
Last updated: 2025. Applies to all registered players on go123.onl in the Philippines.
We only collect information that is necessary to operate your account, process transactions, and keep the platform secure for all Filipino players.
When you register an account on go123, we collect the personal details you submit in the registration form — including your full name, date of birth, email address, mobile number, and preferred payment method details. We also collect any information you provide when contacting our support team, updating your account profile, or responding to any verification requests we send. Date of birth is collected specifically to verify that you meet the minimum age requirement of 21 years for players in the Philippines. Payment details are collected to process deposits and withdrawals in Philippine pesos (₱) and to comply with anti-money laundering obligations. You are responsible for ensuring that all information you provide is accurate, complete, and kept up to date.
When you access go123.onl, our systems automatically record certain technical information about your visit, including your IP address, browser type and version, device type, operating system, and the pages you navigate within the platform. We also log session timestamps, game activity records, and transaction histories as part of our standard platform operations. This data helps us detect unusual login patterns, prevent unauthorised access, and ensure the platform performs reliably across all devices — including mobile phones, which the majority of Filipino players use. Automatically collected data is not used to build advertising profiles or sold to third-party marketers. Retention periods for technical logs are limited to what is operationally and legally necessary.
All financial transactions on go123 are processed in Philippine pesos (₱). We collect transaction records — including deposit amounts, withdrawal requests, timestamps, and payment method references — to operate your account balance accurately and to comply with applicable financial regulations in the Philippines. Full payment card numbers are never stored on our servers; payment processing is handled through secure, encrypted channels. Transaction histories are retained for the period required by Philippine law and our regulatory obligations. If a transaction is flagged for review, we may request additional documentation from you to complete identity verification before releasing funds.
go123 maintains records of your gaming activity, including the games you play, bet amounts, game outcomes, and session durations. These records are used to operate your account correctly, resolve any disputes about game results, and monitor for patterns that may indicate problem gambling or irregular activity. Gaming activity data also helps us improve the platform experience and ensure that all games operate fairly for every player. Where our responsible gaming tools are triggered — such as when unusual betting patterns are detected — this data may be reviewed by our team in line with our obligations under applicable Philippine regulations. You can review your own activity history by logging into your account at any time.
Your data is used only for the purposes described below. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
The personal information we collect is used to create and manage your go123 account, process your deposits and withdrawals, verify your identity in line with our Know Your Customer (KYC) obligations, and provide customer support when you need it. We also use your data to send you important account-related communications — such as transaction confirmations, security alerts, and updates to our terms or policies — which are necessary for the operation of your account and cannot be opted out of. Where you have given consent, we may send you promotional communications about platform features or offers; you can withdraw this consent at any time by updating your account preferences. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. All data use is governed by the Philippine Data Privacy Act of 2012 and its implementing rules.
go123 does not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and IT infrastructure providers — but only to the extent necessary for them to perform their services, and under strict data processing agreements that require them to protect your information. We may also disclose your data to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change. We will never share your personal data with third-party advertisers or data brokers.
go123 uses industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular reviews of our security practices and update them in response to emerging threats. While we take every reasonable precaution, no online platform can guarantee absolute security — if you suspect that your account has been compromised, please change your password immediately and contact our support team.
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is processed, to access a copy of the personal data we hold about you, and to request correction of any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, to request erasure of data that is no longer necessary for the purposes for which it was collected, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page. We will respond to all verified requests within the timeframe required by applicable law.
A few more things Filipino players should know about how go123 manages data over time and keeps this policy current.
go123.onl uses essential cookies to keep you logged in, remember your session preferences, and ensure the platform functions correctly across page loads. We do not use third-party advertising cookies or cross-site tracking technologies. Essential cookies cannot be disabled without affecting platform functionality. You can manage cookie settings through your browser, but disabling essential cookies may prevent you from accessing your account or using certain features of the platform.
We retain your personal data for as long as your account is active and for the period required by applicable Philippine law and regulatory obligations after account closure. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations. When data is no longer required, it is securely deleted or anonymised. You may request early deletion of certain data types, subject to our legal retention obligations.
go123 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When material changes are made, we will update the effective date at the top of this page. Continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically. If you have questions about any changes, visit our FAQ page or contact our support team directly.
If you want to know more about how go123 handles your personal information, or if you wish to exercise your data rights as a Filipino player, our FAQ page covers the most common questions. You can also create a free account and manage your privacy preferences directly from your account settings.